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Application of robotic process automation (RPA) technology in enhanced customer relationship management performance

4450-4459 2023-06-30

Sử Hoành Lê, Trần Minh Nhựt Nguyễn, Nguyên Ngọc Khôi Nguyễn, Dã Thôn Nguyễn

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On a segmentation of Coopextra customers in Thu Duc district

28-36 2019-05-20

Le Hong Dien, Nguyen Phuc Son, Pham Hoang Uyen, Le Van Hinh

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Customer experience discovery model based on sentiment analysis and machine learning method

3277-3290 2022-10-15

Quynh Nguyen Tran Thuy, Ngoc Bui Nguyen Bich, Tram Nguyen Thi Bao, Nguyen Tran Nhat, Tung Ba Vo, Thanh Trung Ho

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Applying machine learning methods to analyze customer comments about fresh food on e-commerce platforms in Vietnam

3682-3690 2023-01-31

Nguyen Nguyen Thi Ngoc Anh, Phan Thi Ha Giang, Vo Chi Giang, Nguyen Ba Thinh An, Nguyen Phat Dat, Ho Thy Nhan Ai, Hung Quang Nguyen

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Servicescape and customer behavioral intentions – A study in the aviation sector

5282-5295 2024-09-30

Ánh Ngọc Hoàng Bạch, Hiền Thị Thanh Lê, Thảo Thị Phương Nguyễn, Nguyễn Văn Anh

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Study on the impact of transformation leadership on performance of small and medium enterprises in Can Tho City, Vietnam

2357-2372 2022-04-11

Dinh Cong Thanh, Pham Le Hong Nhung, Le Tan Nghiem; Le Trung Ngoc Phat

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The impacts of poor data quality on business performance

4381-4392 2023-06-30

Hue Hoang Hong Trinh, Tran Thien Vu

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Showing 26 to 50 of 113 Entries