Lê S, Nguyễn TMN, Nguyễn N, Nguyễn D. Application of robotic process automation (RPA) technology in enhanced customer relationship management performance. VNUHCM Journal of Economics, Business and Law [Internet]. 30Jun.2023 [cited 7Apr.2026];7(2):4450-9. Available from: https://ebl.vnuhcmjournal.com.vn/index.php/ebl/article/view/1190