1.
Thuy Q, Bich N, Bao T, Nhat N, Vo T, Ho T. Customer experience discovery model based on sentiment analysis and machine learning method. VNUHCM Journal of Economics, Business and Law [Internet]. 15Oct.2022 [cited 7Apr.2026];6(3):3277-90. Available from: https://ebl.vnuhcmjournal.com.vn/index.php/ebl/article/view/1030